HIP Provider FAQs

Responsibility for providing a HIP

1. The law states the responsible person in relation to selling the home, this will usually mean the seller or the estate agent.
Obtaining a HIP through our HIP providers

Our HIP providers:

1. Comply with the HIP code and PCCB Code
2. Provide HIPs promptly and efficiently either electronically or a hard copy
3. Have adequate and appropriate indemnity insurance
4. Ensure that all HIP services comply with the relevant laws, regulations and industry standards.

The Price of the HIP

Depending upon the provider you will be faced with a range of options:

1. An electronic HIP paid for in advance
2. A hard copy HIP paid for in advance
3. An electronic HIP with a deferred payment option
4. A hard copy HIP with a deferred payment option
5. Free Hip – with conditions such as a conveyancing tie in and fee
6. If the property is unregistered or leasehold or commonhold there may be additional fee. This can be explained to your client that there is considerable more work involved in obtaining the additional documentation and this work is usually carried out by a solicitor. Provisions for Leasehold property may also change so watch our news feed.

The same terms and conditions apply to the provision of a HIP as to selling of a home. The Estate Agency Act states that the seller must be aware of any costs they may incur in respect of selling their home. Just as you must make known your fees and any advertising costs or glossy brochure costs prior to marketing, the seller must be fully aware of the cost of the HIP which you are ordering on their behalf.

It is therefore paramount that you ascertain as much additional information as possible to protect yourself in respect of unregistered land etc.
Remember, please call us or our HIP providers should you have any queries.

Call the Property Owl HIPs Hotline: 0845 373 2425